Safeguarding and Welfare

BUILDING A SAFE AND INCLUSIVE ENVIRONMENT FOR ALL

Like the FA, Bath City FC is committed to ensuring every child, young person and individual has a safe, positive and enjoyable experience within football.

Frequently Asked Questions in relation to Safeguarding at Twerton Park.

Is there a minimum age for young children to attend matches with their parent / guardian?

Bath City FC prides itself on being a family-friendly Football Club which welcomes supporters of all ages into its stadium on matchdays. Our designated family area, the Roper Family Stand, is the most suitable area for families to be seated together, and can accommodate supporters young and old alike.

How close does my child have to be to their accompanying adult?

Any children aged 12 or below must attend with, and remain in close proximity of, an adult aged 18 or over when watching the match. The Club also reserves the right of determining the proximity between the child and their accompanying adult.

Who is responsible for my child at Twerton Park?

Whilst the Club will do everything possible to ensure the safety of all supporters at Twerton Park, the Club cannot accept responsibility for the welfare of individual children attending matches.

What age can my child attend alone?

Bath City FC fully respects, and supports, that it is the responsibility of parents / guardians of young supporters to decide if their children should be allowed to attend matches at Twerton Park alone. However, in order to help ensure the safety of our youngest supporters, the minimum age that children can attend matches at Twerton Park unattended is 13 years of age.

Will my child be photographed or filmed at Twerton Park?

Whilst our photographers / videographers, or external media outlets, will always do their utmost to seek the permission of individuals, or their parents / guardians when taking close-range images, all matches at Twerton are liable to be covered by internal and external media outlets, with images and video also published online, on social media and / or on television. Therefore, all supporters attending matches at Twerton Park must agree to these terms when attending the stadium.

If an image of your child is published by the Club and you would prefer it was removed, please contact the club by emailing info@bathcityfootballclub.co.uk, and the Club will do its utmost to remove / replace this promptly.

I have a concern – where can I get assistance with my query?

Any individuals that have any concerns or queries regarding the safety of a young person at Twerton Park on matchdays is advised to speak to a member of our Matchday Stewards in the first instance.

On non-match days, any concerns can be raised with one of the following people

For any urgent safeguarding matters outside of main office hours please contact  the NSPCC helpline on 0808 800 5000 or in a case of emergency please contact Avon and Somerset Police on 101 or 999

From the 2024/25 Season the club has adopted the following safeguarding/welfare policies in line with the National League and all other National League clubs:

Adult Player Code of Conduct

Adults at Risk Policy

Coaches, Team Managers and Club Officials Code of Conduct

Equal Opportunities

First  Appearance and Travel Policy

Harassment and Bullying Policy

Safeguarding Children Policy

Safer Recruitment Policy

Social Media Policy

Whistleblowing

Young Player Code of Conduct

Our Supporters’ Code of Conduct can be found here